Pricing
Tailored Pricing for Your Business Needs
We recognize the paramount importance of delivering versatile and cost-effective outsourcing solutions that align precisely with your distinct business prerequisites. Our overarching objective is to provide your organization with top-tier support solutions while maintaining the flexibility necessary to accommodate your specific financial considerations. That’s why we offer a range of services, including voice, chat, email, data, transcription, and more. All delivered by our highly trained hybrid and dedicated support agents. Whether you need a flexible solution to handle occasional customer inquiries or a dedicated team to manage your customer interactions round-the-clock, we have the right plan for you. Enclosed herein, you will find a comprehensive breakdown of our pricing options, meticulously tailored to meet your exacting requirements, thereby ensuring the delivery of exceptional value that actively contributes to your ongoing growth and operational success.
Our Pricing Plans
We take pride in our commitment to delivering flexible and tailored pricing solutions. While our core approach involves providing dedicated and hybrid agent-based services, we also recognize the importance of hourly pricing for businesses with varying needs. Whether you're a startup, a small business, or an established enterprise, we also offer a diverse range of pricing options to suit your preferences and requirements.
1. Customer Support Services Pricing
Basic Customer Support
Starting at $15 to $25 per hour per agent. Ideal for businesses looking for cost-effective support during regular hours.
Premium Customer Support (24/7)
Starting at $25 to $40 per hour per agent. For businesses requiring round-the-clock support to ensure customer satisfaction at all times.
2. Transcription Services Pricing
Our transcription services are designed to accurately convert your audio and video content into written text. Pricing varies based on complexity and turnaround time:
Transcription of Audio or Video Content
Ranging from $0.50 to $3.00 per audio minute. Our pricing ensures you receive high-quality transcriptions at competitive rates.
3. Digital Marketing Services Pricing
Effective digital marketing is essential for reaching your target audience. We offer a range of services with transparent pricing
Social Media Management
Packages starting at $500 to $2,500 per month. Elevate your brand’s online presence and engagement on popular social platforms.
Search Engine Optimization (SEO)
Plans beginning at $500 to $5,000 per month. Improve your website’s visibility on search engines and drive organic traffic.
Pay-Per-Click (PPC) Advertising
Management fees typically range from 10% to 20% of your ad spend. We optimize your PPC campaigns to maximize ROI.
4. Website Design and Development Pricing
A professional and user-friendly website is crucial for your online presence. Our web design and development services come at competitive rates.
Basic Website Design
Starting at $1,000 to $5,000. Ideal for small businesses looking for a clean, functional website to establish an online presence.
Custom Website Development
Projects starting at $5,000 to $20,000 or more, depending on complexity. Tailored solutions for businesses with unique website requirements.
Digital Marketing Services
Additional Services and Add-ons
Data Entry and Analysis
Pricing varies based on the complexity and volume of data, ensuring that you receive cost-effective solutions that align with your data requirements.
Reporting and Analytics
For clients seeking advanced reporting options, we offer customizable reporting and analytics solutions. These advanced reporting features are available at an additional cost to provide you with comprehensive insights into your business operations.
Taxation Services
Our taxation services encompass a range of tax-related tasks, including tax preparation, filing, and compliance. We assist in calculating and preparing your tax returns accurately and in compliance with relevant tax laws. Pricing for taxation services may vary based on the complexity of your tax situation and jurisdictional requirements.
Return Filing
Our return filing services streamline the process of submitting various financial and regulatory returns, such as income tax returns, sales tax returns, and compliance filings. We ensure timely and accurate return filing, helping you meet your financial and legal obligations. Pricing for return filing services depends on the types of returns and the complexity of the filing requirements. While our primary focus revolves around offering dedicated and hybrid agent-based services that ensure personalized and round-the-clock support, we understand that startups and small businesses often require adaptable pricing models. In addition to our core offerings, we provide customized, needs-based pricing solutions. Our dedicated team will collaborate closely with your startup or small business to develop a pricing package that aligns seamlessly with your budget and growth aspirations. Our commitment is to deliver accessible and versatile solutions, empowering your business with the flexibility it needs. Contact us today to explore your project requirements, and together, we’ll find the ideal pricing structure that caters to your unique business goals, all while maintaining the quality and support you deserve.
Understanding Our Team
Hybrid Support
These professionals adeptly combine remote and on-site support to provide a seamless and flexible customer service experience. They are trained to adapt to your business’s unique requirements, ensuring a cost-effective yet high-quality support solution.
Dedicated Support
Our dedicated agents are committed solely to your business. They offer personalized and round-the-clock support, guaranteeing that your customers receive exceptional service without compromise.
Support Specialist
Our Support Specialist is your product/service expert. They swiftly address complex issues with in-depth knowledge, ensuring you receive top-tier support tailored to your unique needs.
Customer Care Representative
Our Customer Care Representatives are your champions for exceptional customer satisfaction. They actively listen to your concerns, deliver personalized solutions, and prioritize your delight in every interaction.
Client Service Professional
Our Client Service Professionals serve as your trusted liaisons. They maintain the highest professional standards while offering strategic guidance to meet your goals and uphold your business’s success.
Helpdesk Professional
Our Helpdesk Professionals are your technical issue resolution experts. They swiftly address IT concerns with precision, ensuring minimal disruption to your operations.
Service Advocate
Our Service Advocates are your advocates within our organization. As dedicated liaisons, they tirelessly champion your interests, ensuring your voice is valued and positive outcomes are achieved.
Customer Service Associate
Our Customer Service Associates are your frontline representatives. They are your first point of contact for inquiries, providing outstanding service and prompt resolutions to your questions and concerns.
Support Expert
Our Support Experts are your problem-solving professionals. With advanced knowledge and skill, they expertly tackle complex issues, ensuring you receive effective solutions to every challenge.
Client Relations Manager
Our Client Relations Managers are your relationship builders. They nurture and enhance long-term partnerships, ensuring your needs are met consistently and your satisfaction remains a top priority.